Quality engineeringRetail

Software quality and performance for a multi-channel retailer

A retailer with nine brands was migrating to SAP Hybris Commerce. SQA Solution built its UAT, test automation and performance testing to protect quality and peak-season performance.

Client: Multi-channel specialty retailer of home products

90%Reduction in release testing time
$120KAnnual savings from a more cost-effective testing tool
30%Reduction in download times
5,000+Automated test cases developed

The challenge

A multi-channel specialty retailer of home products manages nine brands across several regions. It was migrating to the SAP Hybris Commerce Platform to lower hosting costs and improve performance.

The retailer struggled to keep software quality high and integrate its systems smoothly. Response times were slow and scalability was limited at peak traffic.

Manual testing slowed release cycles. The team needed cost-effective QA tools and proof that its software components communicated correctly.

Our approach

  • Defined a QA strategy covering user acceptance testing (UAT), test automation and performance testing.
  • Standardized QA workflows across the team.
  • Built automated testing frameworks to replace slow manual release testing.
  • Tested integration between front-end and back-end components.
  • Built a performance testing framework aimed at high-traffic events such as Black Friday and Cyber Monday.
  • Moved the team to a more cost-effective testing tool.

Results

  • Standardized QA workflows and stronger team collaboration.
  • Stable, responsive performance during Black Friday and Cyber Monday sales.

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